Online Support and Services

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Services FAQ's

Q: How long will it take to repair my product?

A: Subject to complications in repair and your approval of the initial estimate, if the required part/s is/are available, your product will be repaired in 4 days time.

 

Q: How do I know if my product is repaired already?

A: Our representative will call you on the number provided at the time of depositing your product at the service centre and inform you.

 

Q: How can I check the status of repair?

A: You can get in touch with us on 329 23512 (Toll Free) or get in touch with concerned ASC to get information of the repair status.

 

Q: Is there warranty for the set/unit after repair?

A: For out-warranty repairs, should a natural failure recur within 90 days of the repair service carried out, Labour charges shall be waived off. If the failure recur in the spare part (s) replaced previously ,the spare part (s) shall also be replaced free of charge.

 

 

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